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Privacy Policy & Terms of Service

Blur Guess · FRX Studios · Effective July 9, 2026 · v2.0

1. About the Game and the Developer

Blur Guess is a bilingual (English/Arabic) mobile guessing game developed by FRX Studios ("we," "us," "our"). We respect your privacy and are committed to protecting user data in accordance with applicable laws and best practices. This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding your personal information.

FRX Studios is the data controller for personal data processed through Blur Guess, unless a specific agreement states otherwise.

Data Protection Contact: frxstudios.official@gmail.com

2. Data We Collect and Why

We believe in collecting only the minimum data necessary to provide a smooth and engaging gaming experience. Depending on how you use the Game, we may collect:

Data CategoryExamplesPurpose
Account DataEmail address, username, encrypted password, profile pictureAccount creation, authentication, security, and leaderboard display
Gameplay DataScores, points, achievements, combo streaks, level progress, category preferencesSaving progress, operating leaderboards, matchmaking, and personalizing the experience
Device & Technical DataDevice type, operating system, language, approximate country, IP address, crash logs, performance metricsImproving performance, fixing bugs, delivering updates, and security monitoring
User ContentDisplay name, profile images, chat messages, voice notes (in multiplayer rooms)Operating social features, chat, and voice chat within the Game
Purchase DataTransaction identifiers, purchase status, digital item type, anti-fraud information from the app store or payment providerProcessing in-app purchases and preventing payment fraud
Contact DataSupport messages and inquiriesResponding to your requests and providing technical support

We do not collect data beyond what is described above for the operation of the Game. We do not sell your personal data as a product.

3. How We Use Your Data

We may use the data we collect to:

  • Create and secure your account.
  • Operate the Game, including solo play, multiplayer rooms, matchmaking, and social features.
  • Save your progress, preferences, and settings.
  • Display leaderboards, rankings, and social interactions.
  • Operate chat rooms, private messages, and voice chat.
  • Process in-app purchases, subscriptions, and digital goods.
  • Improve Game performance and fix crashes.
  • Fight cheating, fraud, and misuse (including server-side score validation).
  • Provide technical support.
  • Send important account or service-related messages.
  • Measure usage in ways that help improve the Game.
  • Show ads according to your settings, applicable laws, and platform rules.
  • Comply with legal obligations or protect our rights.

We will not use your data for a new purpose that is incompatible with this policy without providing appropriate notice or obtaining consent where required by law.

5. Third-Party Services

The Game relies on third-party service providers to function properly. These providers process data according to their own privacy policies and applicable data processing agreements:

  • Supabase — Account storage, database management, and authentication.
  • Cloudflare Workers — Backend processing, server performance, security, and matchmaking.
  • Google AdMob — Displaying ads within the Game. AdMob may show personalized or non-personalized ads based on your preferences and settings. You can manage your ad preferences through your device settings or Google account.
  • LiveKit — In-room voice chat functionality.
  • Google Play / Apple App Store — Installation, purchase processing, and subscriptions.
  • Firebase & GA4 — Analytics and crash reporting.
  • Gemini (Google AI) — Dynamic content generation for AI-driven game features (e.g., AI Stories).
  • Pexels, FreeToGame, TVmaze — Dynamic image and content sourcing for game categories.

We may also share data if required by law, to protect users, prevent fraud, or protect our rights.

6. Ads

Blur Guess may display banner and interstitial ads through Google AdMob. When ads are used, advertising identifiers or approximate usage data may be used to show personalized or non-personalized ads in accordance with your settings, applicable law, and platform rules.

If the use of ads or analytics constitutes a "sale" or "sharing" of data under laws such as the CCPA/CPRA, we will provide eligible users with a clear method to opt out.

We do not rely on ads in a way that damages the core gaming experience or pushes unnecessary data collection.

7. California Privacy Notice (CCPA/CPRA)

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If you are a California resident and the CCPA/CPRA applies, you may have the following rights. FRX Studios currently provides these rights on a voluntary basis as a privacy commitment:

  • Knowing the categories of personal data we collect, the sources, and purposes.
  • Accessing your data or requesting a portable copy.
  • Deleting your data, subject to legal exceptions.
  • Correcting inaccurate data.
  • Opting out of "sale" or "sharing" of personal information for cross-context behavioral advertising.
  • Limiting the use of sensitive personal information, where applicable.
  • Not being discriminated against for exercising your privacy rights.

We honor Global Privacy Control (GPC) signals where legally required and technically feasible.

To exercise any of these rights, contact: frxstudios.official@gmail.com

8. Children's Privacy & COPPA Compliance

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Blur Guess is not directed to children under the age of 13 (or the applicable minimum age in your country).

8.1 Age Gate

Before any account creation, collection of personal identifiers (email, username), or initialization of advertising and analytics SDKs, the Game presents a neutral age verification screen. This screen:

  • Uses a neutral prompt (e.g., "Please enter your date of birth") without suggesting or implying any minimum age.
  • Does not display messages such as "You must be 13 or older" before the user inputs their age.
  • Implements reasonable technical measures (cooldown period, session-level persistence) to prevent trivial bypass.

8.2 If a User Indicates They Are Under 13

If a user indicates they are under 13 (or the applicable minimum age in their jurisdiction):

  • No account will be created.
  • No personal data will be collected or transmitted.
  • Advertising and analytics SDKs will not be initialized in identifiable mode.
  • The user may only access features that do not require personal data collection.
  • The age determination will not be stored in a way linked to a persistent identifier.

8.3 Our Commitment

We do not knowingly collect personal data from children under 13. If we learn that we have collected personal information from a child without verifiable parental consent, we will take reasonable steps to disable the account and delete the data as soon as possible.

If you believe a child under 13 has provided us with personal information, please contact us immediately at: frxstudios.official@gmail.com

9. Data Security

We implement reasonable security measures to protect your personal data, including authentication, encryption where feasible, access controls, least-privilege access, and incident monitoring. We regularly evaluate and update our security practices.

However, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security.

In the event of a personal data breach, we will follow our incident response procedures, including assessing notification duties to users and authorities within applicable legal timelines.

10. Data Retention

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We retain data for as long as necessary to operate the Game, protect accounts, comply with the law, resolve disputes, prevent cheating, enforce our terms, or meet accounting and payment requirements.

Data CategoryRetention Period
Account dataDuration of account + 30 days after deletion request
Progress and score dataDuration of account + 30 days
Multiplayer room and chat dataDuration of account or 90 days after room closure, whichever is shorter
Voice notesDuration of account or 90 days after room closure, whichever is shorter
Support messages12 months after ticket resolution
Crash and analytics logs6 months
Payment and fraud recordsAs required by applicable tax law (typically 5–7 years)
Security and audit logs12 months
BackupsMaximum 30 days from creation

When an account is deleted, we delete or anonymize core personal data within 30 days, unless legal or security reasons require retaining some records for the periods specified above. Some data may remain in backups until the normal backup cycle expires (maximum 30 days).

11. Your Rights

Depending on your country and applicable laws, you may have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Delete your data.
  • Object to certain types of processing.
  • Restrict processing.
  • Data portability.
  • Withdraw consent.
  • Object to the "sale" or "sharing" of data for advertising purposes.
  • File a complaint with your competent data protection authority.

How to exercise your rights: Send a request to frxstudios.official@gmail.com. We may need to verify your identity before processing. We respond within 30 days (GDPR) or 45 days (CCPA/CPRA), unless an extension is permitted and communicated.

12. Account & Data Deletion

You may request deletion of your account and associated personal data at any time by:

  1. In-App: Navigating to Settings > Account > Delete Account within the Game.
  2. Email: Sending a deletion request to frxstudios.official@gmail.com from the email address associated with your account.

Upon receiving a valid deletion request:

  • Your account will be deactivated immediately.
  • Core personal data (email, username, profile picture, chat messages, scores) will be deleted or anonymized within 30 days.
  • Some data may be retained for legal, security, or anti-fraud purposes for the periods specified in the Data Retention section.
  • Data in backups will be deleted during the normal backup cycle (maximum 30 days).
  • Deletion is permanent and irreversible. You will lose all game progress, virtual currency, cosmetics, Season Pass progress, and any other digital goods associated with your account.

13. International Data Transfers

Your data may be processed in countries different from your own because we rely on global service providers (Supabase, Cloudflare, Google). Where the GDPR or similar laws apply, we rely on:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy decisions where the destination country provides adequate protection.
  • Other appropriate legal safeguards as recognized under applicable law.

You may request a copy of the relevant transfer safeguards by contacting us.

14. Automated Decisions

We do not currently use automated decisions that produce legal effects or similarly significant effects on users without human involvement. We may use automated systems for anti-cheat detection (server-side score validation), account protection, and content ranking, but these systems are reviewable when they significantly affect your account or access to the Game.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When there is a material change, we will update the "Effective Date" at the top and may display an in-app notice. Your continued use of the Game after such changes constitutes acceptance.

A policy change will not be used to justify new data collection or a new sensitive use without notice or consent where legally required.

1. Acceptance of Terms

By downloading, installing, accessing, or using Blur Guess, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Game.

These terms apply in addition to any platform-specific terms (Google Play, Apple App Store) and any applicable FRX Studios policies.

2. Eligibility & Age Restriction

Blur Guess is intended for users aged 13 and older (or the applicable minimum age in your jurisdiction). By using the Game, you represent that you meet this minimum age requirement. Users who do not meet this requirement must not create an account or use features that require personal data. See Section 8 of the Privacy Policy for our Age Gate procedures.

3. Acceptable Use

By agreeing to these terms, you commit to using Blur Guess for personal entertainment purposes only. You agree NOT to:

  • Use the Game for any illegal, harmful, or unauthorized activity.
  • Attempt to hack, disrupt, overload, or reverse-engineer the Game's servers, software, or data.
  • Use external software, bots, scripts, cheats, or unauthorized modifications to manipulate gameplay, scores, leaderboards, or the virtual economy.
  • Exploit game bugs or vulnerabilities for unfair advantage instead of reporting them.
  • Access unauthorized accounts, data, or administrative features.
  • Harass, threaten, or discriminate against other players.
  • Post harmful, misleading, sexually explicit, or violent content in chats, rooms, or any social feature.
  • Share other users' personal information without their consent.
  • Misuse reporting, support systems, or abuse the appeal process.
  • Intentionally ruin or disrupt the gaming experience for other players.
  • Impersonate FRX Studios, its team members, or any other person.
  • Share scam links, malware, or deceptive content.

4. Fair Play & Anti-Cheat Policy

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FRX Studios is committed to maintaining a fair and competitive environment. The Game includes server-side anti-cheat mechanisms (including score validation via server-side procedures) to ensure integrity.

Prohibited Activities:

  • Using external tools, scripts, or software that provide an unfair advantage.
  • Modifying the app binary or communicating with servers in an unauthorized manner.
  • Exploiting game bugs for unfair gain (such as score manipulation, currency duplication, or leaderboard fraud).
  • Manipulating scores, currencies, combo streaks, or leaderboard rankings.
  • Coordinating with other players to artificially inflate scores or rankings.
  • Using automated tools (bots) to play the Game or farm rewards.

Consequences:

FRX Studios reserves the right, at its sole discretion, to take any of the following actions without prior notice:

  • Issue a warning.
  • Reset scores, rankings, or virtual currency balances.
  • Temporarily suspend the account.
  • Permanently ban the account in serious or repeated cases.
  • Remove the player from leaderboards.
  • Revoke access to digital goods, cosmetics, or Season Pass rewards obtained through cheating.

Bans and enforcement actions are final at FRX Studios' discretion. You will not be entitled to any refund, compensation, or restoration of virtual goods if your account is suspended or terminated for violating these terms.

If you believe an action was taken in error, you may contact frxstudios.official@gmail.com to explain the situation. We will review requests when possible, but we do not guarantee reversal of any enforcement action.

5. Intellectual Property

5.1 FRX Studios Content

All intellectual property rights in Blur Guess, including software, source code, game design, user interfaces, graphics, sounds, animations, logos, the neon-glass visual design system, and all original content, are owned by or licensed to FRX Studios. Using the Game does not grant you any right to copy, sell, redistribute, modify, or create derivative works of any part of the Game unless expressly permitted.

5.2 Third-Party Content

The Game may contain references to names, trademarks, images, or materials owned by third parties (e.g., category images sourced from Pexels, game data from FreeToGame, TV data from TVmaze). All rights in such materials remain with their respective owners. Their use within the Game is subject to applicable licenses and terms.

5.3 User Content

If you upload, post, or submit content within the Game (e.g., profile images, chat messages, voice notes), you confirm that you have the right to use it. You grant FRX Studios a limited, non-exclusive, royalty-free, worldwide license to store, display, process, and distribute that content as necessary to operate the Game.

FRX Studios may remove or restrict any user content that violates these terms, applicable law, or the rights of others.

6. AI-Generated Content

Blur Guess may include AI-powered features (such as AI Stories powered by Gemini). Regarding AI-generated content:

  • FRX Studios does not warrant that AI-generated outputs are unique, non-infringing, original, copyrightable, or suitable for any particular purpose.
  • Users bear sole responsibility for reviewing AI outputs before relying on, publishing, or sharing them.
  • Users must not use AI features to generate content that infringes copyright, trademark, privacy, or publicity rights; constitutes unlawful deepfakes; impersonates any person or entity; contains sexual or exploitative content involving minors; or is designed to deceive, defraud, or manipulate.
  • Violation of these restrictions may result in immediate account suspension or termination.

To the extent permitted by applicable law, you agree to indemnify and hold harmless FRX Studios from any third-party claim arising from AI-generated content that you created, published, or distributed through the Game.

7. In-App Purchases & Virtual Economy

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7.1 Purchases

Blur Guess may offer in-app purchases including, but not limited to: coin packs, remove-ads passes, premium Season Pass, cosmetic items (name colors, titles, room colors), and other digital goods.

All payment transactions are processed through the Google Play Store or Apple App Store. We do not collect, process, or store your credit card or payment information directly. All purchases are subject to the terms and refund policies of the respective app store.

7.2 Virtual Currency & Digital Goods

The Game includes virtual currency ("Coins") and digital goods. These items:

  • Are not real money and have no monetary value outside the Game.
  • Are not transferable, sellable, or redeemable for cash.
  • Are provided as a limited, personal, non-transferable, revocable license to use within the Game. They do not constitute property or a right to any future value.
  • Do not grant legal ownership outside the license to use them within Blur Guess.
  • May be tied to a specific account and do not transfer between products or accounts.

FRX Studios may modify, discontinue, rebalance, or adjust any digital item when necessary to operate the Game, protect the internal economy, or prevent cheating, while respecting mandatory consumer law.

7.3 No-Refund Policy for Digital Goods

All purchases of virtual currency, cosmetics, Season Pass, and other digital goods within Blur Guess are final and non-refundable, except where mandatory consumer law or the applicable app store's refund policy provides otherwise.

By completing a purchase, you acknowledge that:

  • Digital goods are delivered immediately upon purchase.
  • You receive the full benefit of the digital item at the moment of delivery.
  • You accept that you are not entitled to a refund once delivery is complete, unless required by law.

For users in the European Union / European Economic Area: By completing a purchase, you expressly consent to the immediate performance and delivery of the digital content, and you acknowledge that you thereby lose your right of withdrawal under the EU Consumer Rights Directive (2011/83/EU), Article 16(m).

Refund requests must be directed to the Google Play Store or Apple App Store, as they are the processors of payment. FRX Studios does not have the ability to process refunds directly.

7.4 Fraud & Chargebacks

FRX Studios may suspend, restrict, or terminate the account or access to digital goods if it reasonably believes there is:

  • Payment fraud.
  • Refund abuse or unjustified/fraudulent chargebacks.
  • Use of an unauthorized payment method.
  • Manipulation of currency, purchases, or receipts.
  • Cheating or terms violation connected to purchases.

Before suspending an account for suspected payment fraud, we will, where practicable: (1) notify the user, (2) review available evidence, and (3) apply a proportionate response.

If a chargeback dispute is resolved in the user's favor by the payment provider, we will restore access within a reasonable time.

We retain purchase receipts and delivery confirmations for defending against fraudulent chargebacks, retained for the periods specified in the Data Retention schedule.

8. Subscriptions & Auto-Renewal

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If the Game offers subscriptions (such as a premium Season Pass), the subscription may renew automatically unless you cancel before the renewal date through the relevant app store.

Cancelling a subscription stops future renewals but does not automatically refund previous charges unless required by law or platform policy.

Review your subscription settings within Google Play or Apple App Store to manage cancellation, renewal, and refund options.

9. Account Suspension & Termination

FRX Studios reserves the right to suspend or terminate your account, without any legal or financial obligation to compensate you, if you:

  • Violate any provision of these Terms of Service.
  • Engage in cheating, fraud, or abusive behavior.
  • Pose a threat to the security, integrity, or operation of the Game.
  • Violate applicable law or the rights of other users.

Upon account termination:

  • You lose access to your account, game progress, virtual currency, cosmetics, and all associated digital goods.
  • No refunds will be issued for any purchased digital goods or remaining subscription periods, except where required by mandatory consumer law.
  • FRX Studios is not liable for any loss resulting from account suspension or termination due to your violation of these terms.

10. Liability Cap & Disclaimer

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10.1 Disclaimer

The Game is provided "AS IS" and "AS AVAILABLE." FRX Studios does not guarantee that the Game will be error-free, uninterrupted, or free of vulnerabilities.

10.2 Limitation of Liability

To the fullest extent permitted by applicable law, FRX Studios' total liability for any individual claim arising from the Game or these terms is limited to the greater of:

  • The amount you paid to FRX Studios for the Game during the 12 months preceding the claim; or
  • USD 100.

FRX Studios' total aggregate liability for all claims during any 12-month period shall not exceed USD 5,000.

FRX Studios is not liable for:

  • Indirect, incidental, special, consequential, or punitive damages.
  • Loss of data, profits, revenue, or business opportunities.
  • Damages arising from user-generated content, including chat messages, voice notes, or profile images.
  • Damages arising from AI-generated content or the user's reliance on AI outputs.
  • Damages caused by third-party services (Supabase, Cloudflare, Google, LiveKit).
  • Service interruptions caused by events beyond our reasonable control (force majeure).

10.3 Consumer Protection Carve-Outs

Nothing in this section excludes or limits any statutory rights that cannot be excluded or limited under applicable consumer protection law, including:

  • Fraud or intentional unlawful conduct.
  • Death or personal injury caused by negligence.
  • Mandatory consumer rights under EU, UK, or Australian law.
  • Any other liability that cannot be legally excluded in your jurisdiction.

11. User Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless FRX Studios from any claims, losses, costs, penalties, chargebacks, or expenses (including reasonable legal fees) arising from:

  • Your illegal use of the Game.
  • Content you upload or share within the Game.
  • Your infringement of third-party rights.
  • Your misuse of AI tools or AI-generated outputs.
  • Payment fraud or purchase manipulation.
  • Your cheating or violation of these terms.

This indemnification does not apply to users who are consumers in jurisdictions where consumer indemnification clauses are prohibited or unenforceable (including the EU, EEA, UK, and Australia), except to the extent expressly permitted by mandatory consumer law.

12. User-Generated Content & Liability

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FRX Studios does not endorse, verify, or assume responsibility for content generated or shared by users within the Game (including chat messages, voice notes, profile images, and display names).

  • Users are solely responsible for the content they share.
  • FRX Studios acts as a technology provider and platform operator, not a publisher of user content.
  • FRX Studios may moderate, remove, or restrict user content that violates these terms or applicable law, but is not obligated to monitor all content proactively.
  • FRX Studios shall not be held liable for any damages, claims, or losses arising from user-generated content shared within the Game.

13. Governing Law & Disputes

These terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to conflict-of-law principles.

For users in the European Union, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence under Regulation (EC) No 593/2008 (Rome I), Article 6(2).

Any dispute shall be resolved in the competent courts of Egypt, except where mandatory law grants you the right to bring proceedings in your own jurisdiction.

14. Severability

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

15. Changes to These Terms

We may update these Terms of Service from time to time. When there is a material change, we will update the "Effective Date" at the top and may display an in-app notice. Your continued use of the Game after such changes constitutes your acceptance.

16. Contact Us

For any questions, concerns, support requests, privacy inquiries, or account deletion requests:

FRX Studios Email: frxstudios.official@gmail.com

This document was last updated on July 9, 2026. This document is a comprehensive compliance document prepared for app store submission.

Questions or account deletion requests?

frxstudios.official@gmail.com